Terms & Conditions

COVID19

If COVID19 alert levels change before your stay and we’re closing the camp or limiting capacity, your deposit will be returned in full.

If alert levels change during your stay, we may request that you leave and a refund for your unused nights will be returned in full and will be refunded at a later date.

We’re looking forward to hosting you and to coming through the other side of this global pandemic with health and good times ahead.

Booking Policy

Bookings made less than one week prior to arrival are to be paid in full.

Bookings require a payment of a deposit of either 20% or one night’s stay, whichever is higher.

Full payment must be made two weeks before your arrival date.

If you book within two weeks of your arrival payment in full is required to confirm your booking.

Bookings that fall anywhere within the period of 28th December to the 3rd of January must be booked for a minimum of 5 nights.

There will be no refunds for early departures or late arrivals.

Groups of unaccompanied minors will not be accepted during our peak period but may be accepted at other times of the year.

We understand pets are family and well socialised little creatures are welcome at our discretion. You will need to make prior arrangements with us to bring your pet.

Surcharge

A surcharge will apply when payment is made by Credit Card at a maximum of 2.5%.

Cancellation Policy

If notice of cancellation is received within 7 days of scheduled arrival no refund of deposit shall be given.

If cancellation is received at least 7 days prior to scheduled arrival you shall be entitled to a refund less $20 cancellation fee.

Your Personal Information

When you make a booking we will ask you to provide certain information about yourself, such as your name, mailing address, or e-mail address and  vehicle registration.

Depending on COVID19 Alert levels we may require you to offer us further information.

Personal information you submit when placing your booking will be respected and treated as confidential.

During our peak period we will require the names and contact details of everyone staying with us.

Love Thy Neighbour

Allow peaceful enjoyment of your surroundings.

Place recycling, rubbish and food waste in the respective bins…

and be kind.